Last night I was glued to the Olympic women’s bobsleigh races as Upperton and Brown won silver, and Humphries and Moyse won gold. The two teams made history as the first Canadian women to win Olympic medals in women’s bobsleigh. I cheered for them all as they stood on the podium, and especially Helen Upperton.

Helen’s sister Louise used to work for us, and one day she brought her “little sister” into the office to help out for a few weeks. Helen typed some of my research and interviews about success and we discussed them as she did office chores. She loved athletics, but was still trying to figure out what to do with her life. After she left, Louise kept telling us what she was up to, and one day exclaimed, “Helen is going to try bobsled racing.” She had stumbled into it when a friend suggested it, not even realizing that women participated in the sport. She discovered she loved it, but it has been a long haul with many disappointments. In the last Olympics she came fourth and missed getting a medal by 5 one-hundredths of a second. Imagine! Here’s part of an email Helen sent out at the time, four years ago:

“Helen Upperton”
Date: Wed, 22 Feb 2006
Subject: Sigh!!!! It’s over…

Hi everyone,

Well, It’s done. It came and went in a whirlwind of emotion, adrenaline, excitement, fear, disappointment, joy…basically everything you could imagine. At first I was so happy. We just came 4th at the Olympic games. This is so amazing. And then it started to dawn on me…I missed a medal by 5 one-hundredths of a second…I couldn’t believe it. I was so sad. I stood and watched the other teams get their flowers and stand on the podium, and thought that it was almost me. So close… Sigh.

Hels

Well, Hels, now it is you. You persisted through the downtimes, worked hard, practiced like crazy, stood on the podium and made history. Wow!  A big congratulations!

I just saw a video of Nick Vujicic, an amazing man who happily lives life without arms or legs. While watching it, I had an instant flashback to yesterday when my wife and I were out for a walk. We saw a man coming towards us and he had a metal, high-tech arm that was glistening in the sun. In the old days, we would have thought “disabled.” Now we thought, “That’s cool.” It has taken a long time, but the way society views disabilities is finally changing. On the other hand, I was training to run a half marathon next weekend, except now I have a bad case of heel spurs and can barely walk, let alone run. Guess the perception of disabilities that affect me personally hasn’t changed. They suck! The trick is to persist through them and keep going, just like Nick.

Click here to see Nick Vujicic video

Matt Moore in Australia writes, “You’ve spent a lot of time hanging out with successful people. Did you ever look for unsuccessful people who followed your 8 traits and did not become Bill Gates, etc.?”

Good question, Matt. In addition to spending a lot of time hanging out with successful people, I also interviewed some unsuccessful people, in order to get a point of comparison. Some were homeless men and women and others were people I met who had not achieved success, no matter how you measure it. Their responses indicated they didn’t follow any of the 8 success principles. They were doing jobs they didn’t like; they didn’t work hard, had no focus, sat back in their comfort zones instead of pushing themselves, and didn’t try to improve. They were only out to help themselves rather than serve others, and they tended to give up rather than persist. So, there was a high correlation between not doing the 8 Traits and not achieving success.

On the other hand, with the successful people I interviewed there was a high correlation between following the 8 principles and achieving success. Did all the people who followed those principles reach Bill Gates kind of success? No, everything is a matter of degrees, including success. In any endeavor, we can achieve: 1. Small success. 2. Moderate success. 3. Big success. 4. Super success. And be careful not to look down on those who achieve small or moderate success. Big success is built on a foundation of small successes and we need to pass through 1 and 2 before we reach 3 or 4. As Bill Gates says, “We took one step at a time and made the software better and better.”

So, if successful people follow the 8 Traits, what differentiates the ones who achieve super success from those who achieve moderate success? Again, it’s a question of degree. The Gates and Oprahs of the world not only do the 8 Traits, they do them to a greater degree than other people. They love what they do more than most people. They work more hours (even after he was a multimillionaire, Bill Gates worked most nights until 10pm and only took 2 weeks off in 7 years). The super successful focus more, push themselves more, come up with more ideas, improve more, serve others more, and persist more. They do the 8 to a greater degree, and that correlates to a greater degree of success. By the way, this applies to success in any endeavor, from the mother who succeeds big time at creating a family, to the CEO who succeeds big time at creating a company.

You may think, “I’m doing all those 8 things, so how come I’m not super successful?” Well, how long have you been at it? Remember, there’s no overnight success. We need to apply the 8 principles and PERSIST for a long time before achieving any success, let alone BIG success. As EDS founder H. Ross Perot once said, “Most people give up just when they’re about to achieve success. They quit on the one-yard line. They give up at the last minute of the game, one foot from a winning touchdown.” So, if you’re doing everything right, but haven’t succeeded yet, hang in there and persist.

One last point: Forget about achieving “BIG” success, or comparing yourself to the Gates and Oprahs of the world. It just drains energy away from doing the 8 things that really will get you there. Legendary basketball coach John Wooden said, “Don’t compare yourself to somebody else, especially materially. If I’m worrying about the other guy and what he’s doing, and what he’s making, about all the attention he’s getting, I’m not going to be able to do what I’m capable of doing.” So keep your head down, focus on doing the 8 Traits, and build a trail of small achievements. That’s the path to big success. 

When Susan Boyle walked onto the stage of Britain’s Got Talent, the audience saw a dowdy, middle-aged woman who announced she was unemployed, had never been married, and “never been kissed.” They instantly wrote her off as having no chance of success as a singer. But when I saw Susan I suspected she’d be great. Why? Because she’s not great-looking. She’s an ALP, an Average-Looking Person, and my research shows that the top people in any field are usually ALPs, not BLPs or Beautiful-Looking People.

Yes, contrary to popular belief, being good-looking doesn’t lead to success and may even hinder it. My book Stupid, Ugly, Unlucky, and RICH has many examples. But you don’t have to believe me. Just go on the web and look at photos of the world’s richest people (of course, money isn’t the only indicator of success, but it’s one of them). It’s hard to find a good-looking billionaire. Bill Gates, Warren Buffett, and Rupert Murdoch are not head turners, just average people you wouldn’t look at twice. And even though they’re among the world’s top CEOs, they would never be chosen by a Hollywood casting agent to play the part of a CEO in a movie or TV show. They’re simply not good-looking enough. Of course, Hollywood has it all wrong. In the real world, it’s the average-looking people who make it to the top.

Why do average-looking people finish ahead of the beautiful ones? Because many beautiful people sit back in their comfort zones, rest on their looks, and float through life. Doors are opened for them. They get the best seats at restaurants. They automatically get noticed, so they never learn to do the 8 things that really will help them succeed, like WORK hard and PUSH themselves. Meanwhile, the average-looking people, like Susan Boyle, have to work their butts off and keep pushing themselves in order to get noticed – and in the end that takes them further than looks ever would. I’m not saying good looks won’t help you get a date. I’m just saying, if you want to succeed, the top 8 Success Factors are much more important than looks. PERSIST is one of those factors and it took Susan Boyle, this average-looking woman, 47 years of persistence to be able to sing like an angel, blow an audience away, and prove herself. Hats off to Susan!

Ten years ago, I wrote to Microsoft and asked for an interview with Bill Gates. They sent me a rejection letter that said, “Bill really appreciates your interest in his perspectives on what it takes to succeed, but he regretfully must decline.” It was such a nice letter, I wasn’t even discouraged. I thought, “I’ll just keep doing my research and maybe some day I’ll get to talk to Bill.”

Well, that day was today. At the TED conference, I walked around a corner and stumbled into Bill Gates. I went up to him and introduced myself, we chatted for a while, and I told him about our 8 To Be Great Educational Program for colleges.

Then I said, “Would you like a copy of my book, 8 To Be Great?” But, as the words came out, I noticed he had no briefcase or bag to carry a book. So, what did I do? I stupidly tried to talk one of the world’s most influential people out of taking my book!  I said, “Well, maybe it’s too hard for you to carry.” Bill said, “How big is it?” I said, “It’s small,” and dug into my backpack for a book. He took it, looked at it, and said, “Thank you! I’ll read it.” And he was very sincere.

A few hours later, a man came up to me and said, “I just saw Bill Gates, and he was carrying your book under his arm.” Needless to say, it made my day. But not because it’s “my” book. Because it might help get the content out to more young people who are struggling, and give them a boost in life.