Some successful people have big visions, big goals, and take big leaps. But many do the opposite. They don’t look ahead, set small goals, and take small steps.

Issy Sharp, founder of Four Seasons Hotels, said to me, “People ask what my big vision was for Four Seasons Hotels. But I had no vision ­– ever. I didn’t do this to build a business. I did it to build one hotel. I wasn’t even thinking of doing it again.” And with that approach of little vision, small goals, and small steps, Issy built Four Seasons into the world’s top premier hotel chain.

The problem with setting big goals and taking large leaps is they can be very intimidating, and actually discourage us from ever getting starting. The other approach of setting small goals and taking small steps makes it easier to get going and keep going.

Forrest Sawyer told me the small approach is how he went from being an unknown radio announcer to becoming a famous TV news anchor: “I started with 1-minute pieces, and then I would do 3-minute pieces, and I would keep doing them until I got them right. And then I did 10-minute and 13-minute pieces.”

When I first started running, my only goal was to run a few blocks and try to keep up with my wife. But it wasn’t long before I was lying on the ground gasping for air while she kept going. I stayed at it, gradually got better, and a couple of years later thought, “Maybe I’ll try running a 26-mile marathon.” I crossed the finish line, and after I stopped puking I said, “I’ll never do that again.” Then a year later, “Hmmm, maybe I can run a faster marathon”…

Now, at this point in my life, I’ve finished over 50 marathons on all seven continents and run more than 75,000 miles (120,000 km). That’s equal to 3 times around the world, or 25 times across the United States. It’s been a blast, and I did it all with no vision, no big goals, and no big leaps. The same approach led to success in my career.

The bottom line is we can accomplish big things with little vision, small goals, and small steps. So go ahead. Take the first step. What are you waiting for?

To find your passion you can’t just think about it. You have to try things and explore all the options out there. Start by exploring my passion video http://www.youtube.com/user/richardstjohn

My 3 new videos are now also on YouTube, so you can watch on iPhones, iPads or slow connections: http://www.youtube.com/user/richardstjohn

Best Halloween Costume goes to the woman I saw wearing a slip with a photo of a man on front. I asked, “Who’s the old guy?” She said, “Sigmund Freud. It’s a Freudian slip.”

A big thanks to all of you who watched our 3 videos and filled out the survey. We made some changes based on your comments, so thanks for helping us improve! To see the videos please go to http://richardstjohn.com/videos

PERSIST is the 8th trait for success, and one of the big things we need to persist through is time, because there is no overnight success. The number that keeps coming up in my research is 10 years to succeed at anything.

It takes 10 years for dancers to develop, surgeons to be trained, and surfers to ride the big waves we see on TV. It took 10 years for Einstein to come up with E=mc² and 10 years for the BlackBerry to be developed. Google founder Larry Page told me it took 10 years to make the Google search engine a success. He said, “It takes a long time to do these things and a lot of success is just due to the amount of time you put into it.”

My book shows many more 10-year success stories, and now there’s another one to add to the list. It’s not a person’s success or a company’s success; it’s a country’s success. It took the United States 10 years to succeed at capturing Osama bin Laden after the September 11 attacks in 2001. To be exact, it took 3454 days. Schoolteacher Gary Weddle knows, because when 911 shook the world he was so upset he forgot to shave – and then he vowed not to shave again until Osama bin Laden was caught.

So a big Persistence Award goes to all those in the U.S. military who hung-in for the 10 years it took to finally track down the world’s most wanted man – and to you Gary for persisting with your vow. Congratulations on finally shaving off your decade-long beard. You look 10 years younger.

More on Gary Weddle

When we say, “There’s something going around,” why is it always something bad, like a cold or the flu? Why couldn’t it be something good, like: “Endorphin Outbreak Spreads! Millions of people suddenly springing to life, full of positive vibes and unbelievable energy. Media outlets hoping for a quick cure, and return to bad news.”

One of my definitions of CRAP is Criticism, Rejection, Assholes, and Prejudice. Here’s an email which touches on the “A” part of CRAP. It’s from Kine Bergseth, following a talk I gave at the Gulltaggen marketing conference in Oslo, Norway.

“Hi Richard. Thank you for making my day. I really enjoyed everything you said. My question is: Should you take crap from someone or leave, even if that ruins your career in the company and everything you have worked for over the last four years?”

Well, Kine, generally, the only time it’s worth taking crap is if you’re getting something good in return. Gardeners put crap (fertilizer) on their gardens and beautiful roses grow. Sometimes the same thing happens when people lay crap on us. It stinks, but out of it we might gain knowledge, insight, opportunities, money, or something else that helps our career. Note: never put up with crap just for the money. There must be some other benefits.

At my company, we once had a client who treated everyone like crap (except his bosses). He was a bully who yelled at people, treated them rudely, and made incredible demands. But he was also a loyal client who gave us challenging projects, supported us, and pushed us to do our best. As a result, we produced good work, won awards, and got new clients. Out of his crap came some roses.

So, Kine, are there any roses to keep you there? If you persist through the crap, will the four years you’ve already invested start to flower? If so, maybe it’s worth staying. But, don’t stay just because of the time you’ve invested. That’s the past. If you look ahead and take your knowledge to another company, it could breathe new life into your career.

The bottom line is, if you’re getting crap from someone ask yourself, “Am I getting any roses out of this?” If the answer is yes, then maybe it’s worth hanging in there. If not, get out and move on. Life stinks if you spend it in a toilet.

In response to my last blog, Paul Lindsay wrote, “Ah, another example of ‘take time to smell the roses.’ If you were healthy and in full race mode, would you have enjoyed the temples of Angkor Wat as much?”

No, I wouldn’t have enjoyed the scenery and people as much if I was running flat out. Thanks to the slow run that was forced on me by injury, I ended up “smelling the roses,” really enjoying the experience, and getting some good photos. However, there’s also something I didn’t get, and that’s the satisfaction of pushing myself hard and seeing just how fast I could go.

Smelling the roses may bring “enjoyment,” but it doesn’t bring the kind of “fulfillment” that results from pushing ourselves out of our comfort zone, giving it all we’ve got, and doing our best at something. Richard Branson enjoys smelling the flowers on his private island of Necker, but he also told me, “Whatever you’re doing in life, just push yourself to the limits. I don’t like to get too comfortable. I like to push and see what I’m capable of, and I think people get more satisfaction if they live their lives in that way.”

I think he’s right. So, do both. Sometimes go for the “enjoyment” of stopping and smelling the roses. Other times go for the “fulfillment” of pushing yourself to the limits and knowing, “I did it!”

I’ve always wanted to see Cambodia and its temples of Angkor Wat, the lost civilization that was rediscovered in the jungle. So, when my wife and I heard there was an Angkor Wat half-marathon, we rushed to sign up. Not only would we see the wonderful old temples, we would get to run around them. And it was for a good cause – artificial limbs for landmine survivors.

But then, two weeks before the race, I pulled a calf muscle on a run and could barely limp home. So, should we cancel the trip and do it next year, or persist and see if I could finish the run, even walking? No brainer. Persist!

Doctors say that runners make terrible patients. They should really call us “impatients,” because we’re so impatient we won’t stop running long enough to heal. And that same impatience also makes us go out too fast at the beginning of a race. I’d done it before with a minor calf injury – didn’t let it heal and went out too fast at the start of the next race – and the minor injury turned into a major one when searing pain brought me to a crashing halt halfway to the finish line.

This time I needed to squelch the desire to run a fast time. But how? The answer was sitting on the table in front of me. My camera! Maybe carrying a camera might shift my mindset from fast-run-mode to photo-mode. So, I tried it on race day and it worked. I kept stopping to take photos, which gave my calf a break, and focusing on the people and scenery took my mind off the pain.

I talked to the local people lining the road and high-fived the kids. My male ego didn’t even get pissed off that other runners were passing me, because now I viewed them as photo subjects rather than competitors. As I hobbled over the finish line, it was one of my slowest times, but I didn’t even care because I had such a great time. And I have some good photos that would not have happened without the injury.

Adversity really sucks, but not being able to do one thing often pushes us to problem solve and try something else that results in a different kind of success. As the great Dale Carnegie once said, “When life hands you lemons, make lemonade.”

(Click here to see a few photos of the run, people and temples.)

Click to see full image

Yesterday my wife Baiba and I ran the Rio de Janeiro marathon (26 miles/42 kilometers) and we are now officially in the 7-Continents Marathon Club. Interestingly, fewer people (338) have run marathons on all seven continents than have gone into space (499), or reached the top of Mt. Everest (2,249). I’m not sure which of these three groups is crazier. Here’s my story and it’s all about PUSH.

The Rio marathon was a beautiful course along the ocean, but very tough due to heat, humidity, and hills. The important thing was to finish and get into the 7-Continents Club, not to run a fast time, so I just cruised along.

Then at the halfway mark a quick calculation told me I might be able to finish in just under 4 hours (a lot slower than my best time of 2 hours, 43 minutes, but those days are over). Suddenly I had a new goal, but it could only be achieved by maintaining my current pace. Even a second slower per mile and I’d finish in over 4 hours.

No sooner had I set the goal, when along came big hills and windy sections and I was losing 15 to 30 seconds a mile. To make up for it, I had to run faster on the downhills, with the risk of pulling a leg muscle and blowing any chance of making it to the finish line and into the Club.

I just kept pushing and with 6 miles (10km) to go, it looked like an under 4-hour finish was still possible, but not easy, because at that point in a marathon all your energy reserves are gone and you “hit the wall.” It’s why cycling champion Lance Armstrong said running a marathon was “the hardest thing I’ve ever done.”

It became a fight between mind and body. My legs kept saying, “This is agony. Slow down you idiot. Who cares if you finish in 3:59 or 4:01?” My mind countered with, “You’ll regret it if your finishing time is 4-something, and if you’d just pushed harder it could have been 3-something.”

My mind won the argument, I threw caution to the wind, pushed as hard as I could, passed hundreds of other runners who were limping or walking, and crossed the finish line in 3:59:56 – 4 seconds under 4 hours. Whew! Then I puked.

Apparently, running coaches used to have a bucket handy during practice and they would tell the runners, “If you don’t puke in the bucket, you haven’t pushed yourself hard enough.” Push is a big key to success at anything in life, including running all seven continents, and I guess I pushed hard enough yesterday.

_____________________________________________________________

Info on 7-Continents Marathon Clubs.
sevencontinentsclub.com
icemarathon.com

To be successful, be “nice.” At least, that’s what I’ve found while interviewing many of the world’s most successful people. In my book, there are many examples of how the big names, like Quincy Jones and Martha Stewart, were very nice to me. Yes, even Martha. It’s almost like; the bigger the name, the nicer the person – and it happened again recently.

I was honored to be the only other business speaker chosen by the largest bank in Norway to give a talk along with Richard Branson, at a private VIP event for top CEOs and highest-level government ministers. I was staying in a nice, small boutique hotel in Oslo, and the night before the event I was on my way down to the lobby, in the tiny elevator, when the door opened at another floor. Thinking it was the lobby, I started to rush out – and bumped face-to-face into Richard Branson.

Stepping back, startled, I blurted out “Oh…Hi!” Also surprised, he repeated “Oh, hi!” and laughed. We chatted a bit, I thanked him for the interview he had given me a couple of years ago, and then I said, “I’ll be the speaker before you at the bank event tomorrow.” Now, with the thousands of people he encounters, I’m sure he didn’t remember me, but he quickly replied, “Well, if I’m speaking after you, I hope I don’t disappoint the audience.” I searched for a hint of irony or humor in his face, but there was none. He was very sincere.

I replied, “You’re very kind, but people are coming to hear you, not me,” and as we said goodbye, I suggested that, since we’re both named Richard, the event should have been called, “Two Dicks Speak.” He laughed, and as he was whisked away to a TV interview, I thought about his comment and how it was another example of a big name being “nice.” Are they nice all the time? Probably not. They’re human. But, being nice is all about serving others. And “Serve” is one of the eight traits that lead to their extraordinary success.

Life is more fun if we look at it as an ongoing experiment. We try a lot of stuff. We succeed sometimes. We fail sometimes. One thing leads to another and we just keep learning and moving forward. Then, just when we get it right, we die. But doing the experiment has been a hell of a lot of fun.

If you don’t want life to be boring, it helps to have too much to do. I want my gravestone to read: “He never finished his ‘To Do’ list!”

According to my wife, my gravestone should read: “My research says I’m dead.”

These days, some people are under-privileged while others are over-privileged. But if you want to succeed, it’s better to be UN-privileged. In other words, don’t rely on privilege for your success.

If you were born into an over-privileged life, don’t think, “I’ve got it made.” There are too many examples of people who led a privileged life and had everything given to them, but never achieved anything. They sat back in their comfort zones and didn’t learn the 8 traits that really would help them succeed.

On the other hand, if you find yourself in under-privileged circumstances don’t sit back thinking, “I’ll never be able to get anywhere, so there’s no sense even trying.” There are too many examples of successful people who started out under-privileged, with absolutely nothing. But they didn’t let it stop them and they developed the eight traits that took them to the top.

Reaching success is all about doing what will really take you there – and being privileged, whether it’s under-privileged or over-privileged, just gets in the way. So be UN-privileged.

I’ll be giving a talk in England next week and flew over yesterday. The back of the plane arrives at the same time as the front, so I usually book economy class (being frugal is one thing that makes millionaires). However, to my surprise, the airline gave me a free upgrade to first class. Then the dilemma became, how do I explain this one to my wife Baiba? We usually fly economy, and she kids me that I probably go first class when I fly alone. So here’s the email I sent her:

Dear Baiba

A terrible thing has happened. As I boarded the plane, I heard my name being called and they informed me that I was being upgraded to first class. Yes, I tried to fight it, but they insisted.

It’s been horrible. I mean, I’ve wasted so much time with all the gadgets in this private seat pod. It took me half an hour just to figure out how to make the seat recline into a bed, let alone get the back massage function working. Whoops, excuse me, “Yes, more champagne, please. And more exotic nuts!”

They just keep nagging me to eat, eat, eat. First, a hot baguette, herb omelette, and fresh fruit breakfast. Then non-stop bowls of mixed nuts. Then I had to choose between black cod, butter chicken, steak, or wild mushroom lasagna. All these decisions distracting me from work! And I’ve eaten so much I feel totally bloated. I yearn to be back in economy with stale sandwiches and a snarly flight attendant yelling, “No we don’t have peanuts!”

And this damn seat pod has so much room that my stuff is all over the place and I can’t find anything. Wait, I just have to adjust the personal reading light on the wall beside me. There that’s better. With all these interruptions for technology and food, it’s just sooo difficult to work. I’m going to complain about this involuntary upgrading and make sure it doesn’t happen again. Especially if you’re with me. I mean, you would be stuck in your own little seat pod by yourself, playing with all these gadgets, and totally heartbroken that you’re not beside me.

At last the plane is landing! Now I can get out of this hell hole. And to add insult to injury, because I’m a premium passenger I have to go quickly through fast-track customs clearance in seconds, rather than standing in a long lineup and being able to chat for hours with the nice, real people from economy class.

Will it never end!

Love
Richard  hic…burp!

Last night I was glued to the Olympic women’s bobsleigh races as Upperton and Brown won silver, and Humphries and Moyse won gold. The two teams made history as the first Canadian women to win Olympic medals in women’s bobsleigh. I cheered for them all as they stood on the podium, and especially Helen Upperton.

Helen’s sister Louise used to work for us, and one day she brought her “little sister” into the office to help out for a few weeks. Helen typed some of my research and interviews about success and we discussed them as she did office chores. She loved athletics, but was still trying to figure out what to do with her life. After she left, Louise kept telling us what she was up to, and one day exclaimed, “Helen is going to try bobsled racing.” She had stumbled into it when a friend suggested it, not even realizing that women participated in the sport. She discovered she loved it, but it has been a long haul with many disappointments. In the last Olympics she came fourth and missed getting a medal by 5 one-hundredths of a second. Imagine! Here’s part of an email Helen sent out at the time, four years ago:

“Helen Upperton”
Date: Wed, 22 Feb 2006
Subject: Sigh!!!! It’s over…

Hi everyone,

Well, It’s done. It came and went in a whirlwind of emotion, adrenaline, excitement, fear, disappointment, joy…basically everything you could imagine. At first I was so happy. We just came 4th at the Olympic games. This is so amazing. And then it started to dawn on me…I missed a medal by 5 one-hundredths of a second…I couldn’t believe it. I was so sad. I stood and watched the other teams get their flowers and stand on the podium, and thought that it was almost me. So close… Sigh.

Hels

Well, Hels, now it is you. You persisted through the downtimes, worked hard, practiced like crazy, stood on the podium and made history. Wow!  A big congratulations!

Every once in awhile a bad pun pops into my head. Here’s the latest:

There’s an old saying: “If pigs could fly.”
Well, it has finally happened. A swine flu.

I’d like to thank the Institute of Internal Auditors for their warm reception last week when I gave the opening keynote speech at their All-Star Conference “The Best of the Best,” at Caesar’s Palace in Las Vegas.

Last year, I spoke at one of their IIA regional conferences in Atlanta, and even though the audience was terrific, I was very nervous. I mean, an auditor’s job is to analyze and evaluate, so I felt like everything I said was being scrutinized and judged by a room full of experts.

When the evaluations came back, I was relieved to see that I not only passed the audit, they rated my presentation 3.93 out of 4 – one of the highest rankings of all the talks at their conferences. And they invited me back to give an encore presentation at last week’s “Best of the Best” event. Thank you again IIA, for the opportunity, the high marks, and the nice comments afterwards.

I usually do a crossword puzzle during the opening speeches, but not this time. Richard St. John’s talk was the best I’ve ever heard.
Robert M. Abisla, VP, Director of Internal Audit, Federal Home Loan Bank of Boston

The debate in the book signing line was whether Richard’s talk should be first or last. I said first, because he woke me up. It was really great. I wouldn’t want to be the speaker following him.
Joseph P. Lynch, Director of Internal Audit, Tetra Technologies

Today my wife was all stressed out.

She was panicking to get to relaxation class.

I just found another example of how following your passions pays off, and it was right under my nose. Thom Rockliff and Elliot Ng, two of my colleagues at The St. John Group, just won a big international award – the Summit Marketing Effectiveness award – and it happened just because they followed their passion for technology.

A couple of years ago Thom and Elliot became interested in RFID (Radio Frequency Identification) technology. I didn’t have a clue what it was, but they explained, “When you pull up to a gas pump and use your speed pass, RFID reads your card and tells the pump to give you gas.” I said, “So what? We do marketing for products like BlackBerry, not gas pumps. Is there a client paying you to work on this stuff?” They said, “No, we’re just curious and interested in RFID, so we’re messing around with it in our spare time.”

I watched as they built some gizmos in the back room and made the RFID technology do cool things. To be honest, I wondered if all the effort was worth it, but I’d worked in Nortel Networks research labs long enough to know that if someone is passionate and excited about doing something, it might pay off someday. That day came a year later when we were working with our Research in Motion clients on a BlackBerry booth for a Las Vegas trade show. One of the clients said, “I wish there was a better way to track what interests visitors to our booth, so we could get them the information they need faster.” Bing! Thom and Elliot immediately saw how RFID could solve the problem and they soon developed a powerful solution.

So, now when you go to the BlackBerry booth you get a card, and when you want the scoop on a product you just touch the card to a tag next to it and the system quickly sends you information on everything that interests you. Customers visiting the booth get information FAST that’s targeted to their needs and BlackBerry staff receive up to the minute data on customers’ interests. The icing on the cake is the solution just won a top international award, and it all happened just because two guys followed their passions and interests. As Joseph Campbell once said, “Follow your bliss and doors will open where there were no doors before.”

Recently I wrote, “What’s the difference between a challenge and a goal? Challenges are goals with fear and adrenaline added. A challenge has to scare you a little.” Jackie Tunbridge-Glacer replied, “Great definition, being the President of my Rotary club was a big challenge, with lots of adrenaline. Richard your talk and book are what pushed me to do it. My year as President was amazing, and I thank you for telling me to live outside my comfort zone.”

Well Jackie, a big congratulations for pushing yourself and becoming President of your Rotary club. When we’re thinking of doing something that takes us to the next level, suddenly there are fears and voices in our heads that try to stop us. There’s the voice of self-doubt, “What if I’m not good enough to do this?” There’s the fear of failure, “What if I fall flat on my face?” There’s the voice of shyness, “I’m afraid to speak in front of all those people.” At the same time, there’s the dream in our heads that says, “I want to do this. I think I can do it.” So there’s this constant battle between the fears and the dream. The easiest route is to give in to the fears, because that’s life as usual. No going out on a limb. No effort required. We just stay in our safe little comfort zone and talk ourselves out of the dream.

The other route is to push through the fears, take action, and start to move towards the dream. And it’s never easy. Sure, at first we feel great. It’s like those first few days on vacation when we’re going down a different road and it’s new and exciting. But then the car breaks down, or we hit a dead-end, and the fears start to win again: “Why am I doing this? I could just stop! This is too much work!” And rest assured, those fears will always return. It’s not easy to continually make the effort to push through and keep going, but it’s the only way to reach the dream, and it’s always worth it in the end. That’s why I have great respect for anybody who pushes themselves to the next level. So, here’s to you, Jackie. Keep on pushing.

I just saw a video of Nick Vujicic, an amazing man who happily lives life without arms or legs. While watching it, I had an instant flashback to yesterday when my wife and I were out for a walk. We saw a man coming towards us and he had a metal, high-tech arm that was glistening in the sun. In the old days, we would have thought “disabled.” Now we thought, “That’s cool.” It has taken a long time, but the way society views disabilities is finally changing. On the other hand, I was training to run a half marathon next weekend, except now I have a bad case of heel spurs and can barely walk, let alone run. Guess the perception of disabilities that affect me personally hasn’t changed. They suck! The trick is to persist through them and keep going, just like Nick.

Click here to see Nick Vujicic video

After reading my last blog about Michael Jackson, Katie Jacobs wrote, “While I completely agree that not following the 8 principles greatly contributed to Michael’s professional downfall, I think that there were a few more issues that factored in. Having a crazy father certainly doesn’t help. A dysfunctional childhood, confused sexuality, impaired body image, possibly being addicted to drugs and plastic surgery, and being completely detached from reality might have contributed to his abandonment of the 8 principles.”

Yes, Katie, those issues, or “adversities,” could have contributed to Michael’s downfall. But it’s interesting that many other big stars have suffered through similar adversities and still achieved continued success – because, unlike Michael, they didn’t abandon the success principles. Oprah had terrible adversity. She was born poor and abused as a child. She continually struggles with her body image and weight. Yet she continues to succeed because she hasn’t stopped doing what she loves, working hard, serving her fans, persisting and following the other principles.

When I interviewed Quincy Jones he said, “Oprah and I were talking about our backgrounds, and she had a terrible childhood. I mean, triple-A dysfunctional! And man, I don’t know how I made it. I really don’t. I’ve forgotten a lot about my life. I’ve blanked it out because it was too painful. Every day, a major accomplishment was just getting to school and back home alive. I watched my mother being carried away in a straitjacket when I was five-years old. Back when I was growing up, there were no such words as nurturing, or cholesterol, or non-fat. I mean, what’s non-fat? We used to call it skinny. And that’s because we were starving to death.”

Then Quincy paused, looked into the distance, and put the adversity in a different perspective: “It’s sad, but it does give you a certain ability. Sometimes your biggest disadvantage can be your biggest advantage.” I began to see a similar pattern in my research, where the adversity, as bad as it is, propels people forward in some way. It could be, “I’ll escape this” or, “I’ll prove myself.” So they find something they love to do, they work hard at it, focus on it, have fun, and suddenly there’s joy in their lives instead of pain. The success principles become their refuge from the adversity.

Quincy discovered his refuge when he found a piano and started playing. In his autobiography, he writes, “For the first time in my life, I felt no loneliness, no pain, no fear, but rather joy, relief, and even understanding…When I played music, my nightmares ended. My family problems disappeared.” Music became Quincy’s passion and that, along with the other success principles, carried him through the adversity and on to incredible success. Even after winning 26 Grammy Awards, he still stays true to those principles. He didn’t abandon them or become distracted by the fame, like Michael Jackson.

So, Katie, that’s a long way of saying I don’t know if the adversity suffered by Michael Jackson had anything to do with his downfall. I do know that when he stopped following the success principles, his success also stopped. On the other hand, people like Quincy and Oprah also experienced terrible adversity, but they continued to follow the success principles and they continue to succeed. So the good news is, adversity doesn’t have to stop success. As long as we keep following the eight principles, we can keep moving forward.

Reference: Quincy Jones, Q: The Autobiography of Quincy Jones, Doubleday, 2001

Last week I gave a talk at the GameHorizon conference in Newcastle, England, and at one point talked about the movie stars and rock stars who achieve incredible success – then they stop doing everything that made them successful, and the success also stops. As an example, I mentioned Michael Jackson. Ironically, two days later he died from heart failure.

On hearing the news, I was shocked and saddened, and I had a flashback to the first time I heard Michael sing. It was back in the ‘80s and I had just started my own company. Driving home at about five in the morning, after working all night, suddenly the radio lit up with Michael singing “Billie Jean.” I was blown away, became an instant fan, and even met him once at the music awards.

Over the years, we all watched Michael reach the stars and then come crashing down in his career and personal life. And one of the big reasons is he stopped following the eight success principles. Just a few examples:

IMPROVE: Reaching the top Michael kept trying to improve, and get better and better at singing and dancing. In his autobiography, Quincy Jones writes that Michael  “…would watch tapes of gazelles and cheetahs and panthers to imitate the natural grace of their movements. He wanted to be the best of everything – to take it all in.” Improvement is all about practice and Quincy says Michael was “Completely dedicated. He practiced his dancing for hours.”

PUSH: I’ve found that many successful people are very shy and have to keep pushing themselves through it, and Michael was no exception. Quincy writes, “He was so shy he’d sit down and sing behind the couch with his back to me while I sat there with my hands over my eyes with the lights off.” Now, that’s shy! But Michael kept pushing himself to perform in front of thousands of people.

WORK & FOCUS: Reaching success, Michael worked hard, was focused, and always super-prepared. Quincy says, “He showed up at 5 a.m. for his makeup call and had every detail of what he needed to do memorized and ready for every shooting. He also knew every dance step, every word of dialogue, and all the lyrics of every song by everyone in the entire production.”

PERSIST: My research shows it often takes ten years to succeed at anything significant, and Michael is another good example. He started singing at the age of four, but it wasn’t until ten years later that he had his first major solo hit, “Got To Be There,” and it was another ten years before he released “Thriller,” one of the most commercially successful albums of all time. So, he persisted through a 20-year climb to the top.

Michael Jackson became the “King of Pop” because he followed those fundamental success principles, but once he reached the top, he stopped. He no longer tried to IMPROVE and WORK hard. After all, when the world is telling you you’re great, why bother? He lost his FOCUS and became distracted by the trappings of success, so instead of spending hours singing, he was spending hours shopping. He would no longer PUSH himself through his shyness. Instead, he sunk back into it and became a recluse. And instead of PERSISTING, he seemed to just pack it in and live on past glories. We all watched as he continued to slide downhill both professionally and personally.

It’s interesting that with his upcoming London shows, Michael started to work harder and go back to the eight principles that might have helped him return to success in his career and his life. But sadly, it was too late. So, if you’re the next “King of Pop,” when you reach the top, don’t stop. Keep doing what got you there. Success is a continuous journey.

Reference: Quincy Jones, Q: The Autobiography of Quincy Jones, Doubleday, 2001

Click here to see the latest talk I gave at the TED conference.
It’s the story of how I went from success to failure and back again in 3-minutes. 
If only it had happened that quickly. In reality it took 7 years.
So how do we avoid Success-to-Failure Syndrome?
Don’t think of success as a one-way street.
Think of it as a continuous journey.

Matt Moore in Australia writes, “You’ve spent a lot of time hanging out with successful people. Did you ever look for unsuccessful people who followed your 8 traits and did not become Bill Gates, etc.?”

Good question, Matt. In addition to spending a lot of time hanging out with successful people, I also interviewed some unsuccessful people, in order to get a point of comparison. Some were homeless men and women and others were people I met who had not achieved success, no matter how you measure it. Their responses indicated they didn’t follow any of the 8 success principles. They were doing jobs they didn’t like; they didn’t work hard, had no focus, sat back in their comfort zones instead of pushing themselves, and didn’t try to improve. They were only out to help themselves rather than serve others, and they tended to give up rather than persist. So, there was a high correlation between not doing the 8 Traits and not achieving success.

On the other hand, with the successful people I interviewed there was a high correlation between following the 8 principles and achieving success. Did all the people who followed those principles reach Bill Gates kind of success? No, everything is a matter of degrees, including success. In any endeavor, we can achieve: 1. Small success. 2. Moderate success. 3. Big success. 4. Super success. And be careful not to look down on those who achieve small or moderate success. Big success is built on a foundation of small successes and we need to pass through 1 and 2 before we reach 3 or 4. As Bill Gates says, “We took one step at a time and made the software better and better.”

So, if successful people follow the 8 Traits, what differentiates the ones who achieve super success from those who achieve moderate success? Again, it’s a question of degree. The Gates and Oprahs of the world not only do the 8 Traits, they do them to a greater degree than other people. They love what they do more than most people. They work more hours (even after he was a multimillionaire, Bill Gates worked most nights until 10pm and only took 2 weeks off in 7 years). The super successful focus more, push themselves more, come up with more ideas, improve more, serve others more, and persist more. They do the 8 to a greater degree, and that correlates to a greater degree of success. By the way, this applies to success in any endeavor, from the mother who succeeds big time at creating a family, to the CEO who succeeds big time at creating a company.

You may think, “I’m doing all those 8 things, so how come I’m not super successful?” Well, how long have you been at it? Remember, there’s no overnight success. We need to apply the 8 principles and PERSIST for a long time before achieving any success, let alone BIG success. As EDS founder H. Ross Perot once said, “Most people give up just when they’re about to achieve success. They quit on the one-yard line. They give up at the last minute of the game, one foot from a winning touchdown.” So, if you’re doing everything right, but haven’t succeeded yet, hang in there and persist.

One last point: Forget about achieving “BIG” success, or comparing yourself to the Gates and Oprahs of the world. It just drains energy away from doing the 8 things that really will get you there. Legendary basketball coach John Wooden said, “Don’t compare yourself to somebody else, especially materially. If I’m worrying about the other guy and what he’s doing, and what he’s making, about all the attention he’s getting, I’m not going to be able to do what I’m capable of doing.” So keep your head down, focus on doing the 8 Traits, and build a trail of small achievements. That’s the path to big success.